15:02 10 Apr 17
I highly recommend Western Appliance Repair! He fixed the first problem and then realized the first problem was caused by a more expensive secondary problem. By then it was better to get a new dishwasher - he was honest and didn't charge me full price since I now needed to get a new dishwasher even though he had all ready spent 2 plus hours fixing the leak. He is very honest and felt comfortable with him in my home. I will be using him again!
15:57 26 Jul 17
Fast and efficient. Fixed our ice maker on our freezer. Really appreciate Rich!
22:27 25 Jul 17
Great service! Showed up in a timely manner and was extremely helpful and friendly! Totally recommend!
20:12 13 Jul 17
I was very impressed with the service I received from Rich when he repaired my dryer. He was on time, professional, knowledgeable & had affordable rates.
19:49 26 Jul 17
Rich came and quickly clean and repaired our washer. He was very nice.
16:35 09 Aug 17
Rich was very prompt and worked quickly! He talked me through deciding whether or not to fix my washer which was super helpful! Will certainly use their services again.
16:12 10 Aug 17
Came early which was awesome, explained the repair clearly, good price, and helped us immensely!
00:39 27 Dec 17
Rich was great! Arrived on time and was very friendly and professional. Great service and price for repair work done. Fast and efficient! We will definitely use Rich again if we need any of our appliances repaired. Would highly recommend to anyone needing repairs done. Thanks Rich!
23:50 22 Jun 18
Rich provided "good old-fashioned" customer service. He was timely, friendly, informative, effective and reasonable with his service charge and repair of my refrigerator. I have used Cody's appliance repair in the past, and was very disappointed. If you are "on the fence" on who to choose, give Rich a call. He is the best in town!
22:00 30 Jul 18
These guys are great! They have been out several times over the past 3 years to work on my appliances. They are very knowledgeable and stand behind there work. If its not fixable or its going to cost too much to fix they are very honest with me versus wasting my money on something I would replace anyways in a year or two. Bottom line, they have saved me hundreds of $$ over the years.
16:54 31 Jul 18
Rich came to service our dishwasher today. I must say... I have multiple repair people come out this week for other things. Rich was by far the nicest and most helpful person yet!! Thanks for your wonderful service Rich!!!I will definitely recommend western appliance to everyone!!!Superior service!!!A++++
21:25 01 Aug 18
Rich came to our house in a timely manner and was very nice and professional. Definitely will be referring him to all my friends and family.
16:58 06 Aug 18
The service was friendly and knowledgeable. He was on time and efficient.
14:31 15 Aug 18
I was very pleased with Rich. He came when he said he could - diagnosed the bad pump in our dishwasher and came back with the part and fixed the dishwasher. Rich knew what he was doing and checked everything carefully during the diagnosis and pump replacement. A quality job!
15:20 28 Sep 18
Western appliance was very quick to respond. I have used them twice now and both times very pleased with the service. I will be using them again and would recommend them to friends and family.
17:48 08 Feb 19
Hands down the BEST service, quality, and guaranteed work!!!! He fixed 2 appliances he was able to quickly arrive! I will always call him for any appliance repair! Fair and honest!
16:20 13 Mar 19
Rich helped us out in a bind. Our dryer wasn't blowing heat and we could not figure out what was wrong. We went through our owner's manual and googled troubleshooting ideas, all to no avail. We were running out of clothes to wear quick! Rich scheduled me and came by at the time specified. He even came a day earlier due a cancellation...thank you! Our dryer needed a new fuse and heating element...both fixes we could not do on our own. He was very reasonable on his fees. Thank you Rich! 🙂
18:58 08 Mar 19
Showed up on time. Nice man. Quick and professional 😊
21:56 20 Mar 19
Rich came out and repaired our Maytag dryer. He was quick and accurate and pleasant to work with. If either our washer or dryer break again, we will ask for him by name.
15:07 29 May 19
Best service. Rich is amazing! Best customer service
22:00 08 Jul 19
Rich is the man! I cannot tell you how quickly and inexpensively he was able to fix my dish washer. Western Appliance is the most useful and valuable appliance repair company in the TV Valley. If you need appliance repair do yourself a favor and call Western Appliance and speak to Rich.
19:51 11 Jul 19
Best repair service we've experienced. Totally satisfied from start to finish including price.